PRIVACY POLICY and GDPR
RN Sports, in addition to sports advice, has a digital platform that offers an innovative registration system, subscription plans, e-commerce of physical and digital products, offering the best experience for all our users, as well as event organizers.
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If you do not agree with the terms described in this policy, please contact us so that we can learn about your dissatisfaction and re-evaluate our privacy policy. In case of disagreement, we recommend not proceeding with your registration on our platform, nor using any of our services.
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It is worth noting that RN Sports is not necessarily the organizer of all events offered here. Go to the events page to check the name and contacts of the companies that are in fact the organizers. For events in which RN Sports does not appear as the organizer, we emphasize that, in these cases, we are not part of the organization of the race. The activity developed by us in the events in which we are not the organizers, concerns only the accreditation, sale, management as well as ticket acquisition and access control.
Therefore, in order to carry out our activity in the best possible way, it is essential that we collect certain information about you.
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The purpose of this policy is to make explicit what information we collect about you and how we will or will not use it.
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You are responsible for the personal information you provide to RN Sports, as well as the consequences of your decisions.
It is worth mentioning that this Privacy Policy applies to all systems linked to RN Sports and that have direct full access via the URL www.rnsports.com.br.
What data is collected?
Most of our information gathering and processing activities are typically based on:
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1. Necessity to perform contractual obligations;
2. In the legitimate interests of RN Sports or third parties that are not overridden by your data protection interests, or your consent.
Below we will explain each of these situations.
Contractual obligations and legitimate interest
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We only collect essential information about you so that we can perform our activity in the best possible way. Without this information, we would not be able to provide our services and comply with the contracts signed with you and third parties.
Data provided with your consent
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When you sign up for an account to access one or more of our services, we may ask for the following information about you:
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1. Name;
2. Identification document (RG and/or CPF/CNPJ);
3. Gender;
4. Date of birth;
5. Full address;
6. Telephone for contact;
7. Contact e-mail;
8. Emergency telephone;
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You will also need to create a password to access the created account. This password is for personal use and non-transferable.
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In addition, you may provide us with certain additional information which will be provided by you through a questionnaire. This information will be used to create a database that will be used by the Event Organizers (read more in item 9).
If you object to answering such questionnaires, based on the requirements of the Organizer, we will not be able to provide our services.
Data generated by you
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We record information generated by you when you:
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1. Effectively register and open an account at RN Sports or simply sign up for any event available on our platforms;
2. Subscribe to our newsletter or any other mailing list,
3. Answer surveys;
4. Submit a form to request customer support or contact RN Sports for any purpose.
In addition, in some cases, we collect information regarding your performance at sporting events. When collected, this information will be available to you through our platforms, accessible with your previously registered login and password.
5. Make a purchase or register as a user on our e-commerce.
Technical information
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When you visit our websites, we collect information that web browsers, mobile devices and servers make available, such as:
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1. Internet protocol address;
2. Browser type;
3. Language of choice;
4. Time zone;
5. Referral URL;
6. Date and time of access;
7. Operating system;
8. Mobile or fixed device manufacturer;
9. Information from social networks;
10. Mobile network information.
11. Buying interests and tastes for marketing
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We include this information in our log files to understand more about users of our websites and apps.
Payment Information
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The financial information for payment and execution of the operation through any channel whatsoever (boleto, pix, card, payment channels) are not stored on RN Sports' servers, but on the servers of payment providers that have their own privacy policy and terms of use.
Purposes for using the information
In addition to the purposes mentioned above, we may use your information for the following purposes:
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- To communicate with you (e.g. via email, phone or WhatsApp) about events for which you have registered, offerings of events and products that may be of interest to you, changes to this Privacy Policy, changes to the Terms of Use or other important notices;
- To keep you informed of upcoming events, sending you invitations, offers, promotions and other information that we believe may be of interest to you;
- To facilitate your registration in your next races;
- To ask you to participate in surveys or to request feedback on our services;
- To understand how users use our products and services;
- To monitor and prevent problems and to improve our products and services;
- To support, analyze and improve our interactions with customers;
- To detect and prevent fraudulent transactions and other illegal activities, report spam and to protect the rights and interests of RN Sports, users of our services, third parties and the general public;
- To update, expand and analyze our records, identify new customers and provide products and services that may be of interest to you;
- To analyze trends, administer our websites, track user behavior in order to understand what users are looking for and to better help them;
- To monitor and improve marketing campaigns and make relevant suggestions to the user.
- To create a solid database, using the data collected to create statistics based on the behavior of Visitors.
With whom we share your information
RN Sports is not the final recipient of your information in all cases. The information provided by you and the information generated by you are made available to the Event Organizers, responsible for the storage and security of such information.
RN Sports keeps in its database only essential information for the development of its activity and information arising from legal, fiscal or specific legal obligations.
We share your information only in the ways described in this Privacy Policy and only with parties that have adequate confidentiality and security measures in place.
We require all RN Sports employees and contractors to follow this Privacy Policy for personal information we share with them.
It may be necessary to share your personal information and information generated with third party service providers such as marketing and advertising partners, web analytics providers and payment processors. These service providers are authorized to use your personal information only as necessary to provide these services to our company.
International Transfer
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For all legal purposes, you declare that you are aware and agree that, in some cases, we may transfer your data to other countries.
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Data may be transferred to ensure international legal cooperation between countries or to meet the legitimate interests of RN Sports or third parties that are not overridden by your data protection interests.
The international transfer of data will only be carried out to countries that offer a level of protection equivalent to that established by the legislation applicable to each case, according to the General Data Protection Law.
Your rights
Where we rely on your consent as the legal basis for collecting data, you have the right to withdraw your consent at any time.
You can unsubscribe from newsletters and other non-essential messages using the "unsubscribe" function included in all such messages. However, you will continue to receive notifications and emails essential to our service delivery.
You can disable browser cookies before visiting our websites. However, if you do so, you may not be able to use certain features of the websites properly.
You have the right to access (and obtain a copy, if necessary) of the personal information we hold about you, including the source, purpose and period of processing of the information.
You have the right to update the information we hold about you or to correct any inaccuracies. Based on the purpose for which we use your information, you may instruct us to add supplemental information about you to our database.
You have the right to request that your personal information be deleted in certain circumstances, such as when it is no longer needed for the purpose for which it was originally collected.
You also have the right to request that the use of your information be restricted in certain circumstances, such as when you object to the use of your data, but we need to verify that we have legitimate grounds for using it.
You have the right to transfer your information to third parties in a structured, commonly used and machine-readable format, in circumstances where the information is processed with your consent or by automated means.
You have the right to object to the use of your information in certain circumstances, such as the use of your personal information for direct marketing.
You have the right to complain to the relevant supervisory authority if you have any complaints about the way we collect, use or share your information. This right may not be available to you if there is no supervisory authority dealing with data protection in your country.
To exercise any of these rights, you must contact the Event Organizer directly, who owns such information and is responsible for making such arrangements.
If you have any questions, you can contact us using our customer service.
information retention
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We may retain your personal information for as long as necessary for the purposes described in this Privacy Policy. At times, we may retain your information for longer periods, as permitted or required by law, to perform our contracts, settle tax or accounting matters, or to comply with other legal obligations.
When we no longer have any legitimate need to process your information, we will delete or anonymize your information in our databases.
In addition, some data may continue to be held by RN Sports for statistical analysis and the development of specific studies, always with the aim of providing a better service to our users.
Security measures
To protect your personal information, RN Sports takes reasonable precautions and follows industry best practices to ensure that it will not be inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Whenever necessary, your information will be anonymized or even encrypted.
In addition, Rn Sports maintains controlled access to your information. Only authorized persons can have access, and all of them have signed a confidentiality agreement regarding the information accessed.
In charge of data protection
We have appointed a Data Protection Officer to oversee our management of your personal information in accordance with this Privacy Policy. If you have questions or concerns about our privacy practices regarding your personal information, you can contact our data protection officer by sending an email to contato@rnsports.com.br choosing the Data Protection event.
Changes to the Privacy Policy
This Privacy Policy may be updated. Therefore, we recommend periodically visiting this page so that you are aware of the changes. If material changes are made that require new authorizations from you, we will send you a copy of the new privacy policy and ask for your consent via email or notifications in our app.
Before using information for purposes other than those defined in this Privacy Policy, we will ask for your consent.
Consent
By using our platform, you expressly agree to the Privacy Policy contained in this document.
third party consent
If you are carrying out this registration by another person, you guarantee, for your full civil and criminal liability, that you have the free, specific, informed and explicit consent of the holder of the registered data that his personal data are the object of this treatment. ;
In this case, if you do not have the consent of the data subject, you should not continue with the registration.
For other relevant information, please visit and read our Terms of Use .